Marketplace & Seller Terms

Sellers list metered services with explicit per-call pricing. A purchase creates an obligation to deliver; failed deliveries are automatically refunded to the buyer, including the buyer-side fee. Delivery statistics (success rate, latency, trust score) are shown to buyers and cannot be edited by sellers.

Quattrino charges a marketplace commission per the published pricing rules, split between a buyer-side fee (shown before purchase) and a seller-side deduction. Seller proceeds equal the service price minus the seller-side commission — the service's stated value is never misrepresented to either party.

Earnings enter a balance lifecycle: pending (clearing window), available, reserved (risk holds), and payout. Payout requests are reviewed and executed on the payout rail; a flat payout fee is deducted from proceeds and disclosed before you confirm. Sellers with a verified Stripe payout account are paid by Stripe Connect transfer to that account (Stripe test mode during beta — no live money); sellers without one see a clearly labeled simulated sandbox rail. Production payouts require the live Stripe rail and are refused otherwise.

Platform moderators may feature, verify, unlist or suspend services and sellers, and may place holds on seller balances during risk reviews. All moderation actions are audit logged and notified to the affected seller.